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    A function of your portal, in full

    Pay your tuners from a ledger that never loses a job.

    Commissions keeps one ledger for every tuner on your portal: each completed job adds what they earned, each payout takes it off, and each correction is a new line with a reason and a name. Payouts is the record of every payment you made, with its proof. Payday becomes ten minutes, and the question "was March paid?" becomes a row you open.

    A tuner paid per job and the shop that pays them both keep a count, and the two counts drift. One forgets a job, the other counts a redo twice, an advance is remembered by one side only. At the end of the month the numbers do not match, and there is no way to say which job is missing, because neither count was a list. On the portal the count is a list, and the portal writes it.

    The work is split in two halves, each with its own page. Commissions works out what each tuner is owed. When a job is completed, the portal takes the job's value, the credits it cost at your price of one credit, in your portal's currency, and applies the tuner's rate: the rate on that tuner's own account, or the portal's rate for everyone when they have none. The line goes on the tuner's ledger once, with the running balance after it. Payouts is the second half: every payment you make to a tuner is written down at the moment you make it, with the amount, the date, who paid, your note and the proof you attached.

    The two pages are tied together. You pay from a tuner's row on Commissions; the portal refuses an amount above what is owed, lowers the balance by the same amount in the same step, tells the tuner, and adds the row to Payouts. Nothing is typed by hand except a payout and a correction, and both carry the name of the person who made them. A wrong line is never erased: it is answered by a correction, up or down, with its reason.

    One setting starts it all: the share of each job a tuner earns unless you say otherwise. Commissions and Payouts come with Pro and above, as part of the tuner accounts they depend on. A shop where the owner is the only tuner has no use for them; a shop with two or more tuners on a share, or a master giving overflow work to freelance tuners, uses them every month.

    A shop's day without it

    On the last day of the month the owner opens a spreadsheet and the tuner opens a notebook. The owner has nineteen jobs; the tuner has twenty-one. They go through the queue together for forty minutes and find one job marked done twice and one the owner finished himself. They agree on twenty and pay by transfer with no reference. In May the tuner asks whether March was paid; the bank app shows three transfers, none of which says which month. The owner pays March again to keep the peace, and the accountant finds the first transfer in July.

    From a finished job to a line the tuner can check.

    Nobody types an earning. The portal writes it the moment a job is completed, and shows the arithmetic it used.

    1. A tuner completes a jobThe job has a value: the credits it cost.
    2. Credits become moneyThe portal turns those credits into your currency at your price of one credit. The share is taken from money, never from credits.
    3. The rate is appliedThe rate on that tuner's own account, a zero included; the portal's rate for everyone when they have none.
    4. One line on the ledgerWritten once per job, with the rate, the credits it was counted from and the running balance after it. A job completed twice by accident earns once.
    5. The row on Commissions movesJobs, earned, paid out and the balance still owed, for that tuner and in the shop's totals above the rows.

    A changed rate applies to jobs completed from then on. Earnings already written are not recalculated.

    Payday: from your bank to a row with its proof.

    The money moves in your bank, as it always did. The portal makes sure it is written down once, for the right tuner, with the paper that proves it.

    1. You make the transferFrom your bank, outside the portal. Keep the confirmation.
    2. Press Pay on the tuner's rowType the amount, attach the confirmation as a PDF or a picture, and add a note naming the month the payment covers.
    3. The portal checks itAn amount above what is owed is refused, and the page shows the balance available.
    4. The balance comes downBy the same amount, in the same step, as a line on the tuner's ledger.
    5. The tuner is toldBy email and in the portal, with the amount and your note.
    6. The row is on PayoutsThe date, the tuner, the amount, who paid, the note and the proof to download. Whether March was paid is a row you open.

    A mistake is answered, never erased.

    An advance in cash, a redo that should not have earned, a bonus: each one is a new line, so the history still adds up a year later.

    1. Open the tuner's ledgerEvery line newest first, each with the balance after it and the job it belongs to.
    2. Write an adjustmentAn amount up or down, with its reason. The wrong line stays where it is.
    3. It carries your nameThe correction is a line of its own, with who made it, and the balance owed moves with it.
    4. Export for the accountantThe ledger as a spreadsheet file, filtered by tuner or by type: each line with its amount, the balance after, its description and its date.

    What you find on it

    Commissions: what each tuner earned and is owed

    Commissions is in the Money part of the menu and comes with Pro and above. It shows one row for each person who works jobs, with what they earned, what has been paid out and what is still owed. It is where you pay a tuner, read their full history and write a correction. It lists everyone who works jobs, the owner included, under the same rule.

    The shop's totals
    Above the rows: what has been earned in all, what has been paid out, what is pending and how many tuners are active. It is the figure you owe your team today, in your portal's currency.
    What each person earned
    One row per tuner: their rate, the jobs that earned, what they earned in all, what has been paid out and the balance still owed. Pay and Ledger open from the row.
    Pay
    An amount, a proof and a note. The amount cannot be more than the balance; the page refuses it and shows the balance available. The proof is a PDF or a picture of the transfer confirmation, up to ten megabytes, and is kept with the payout. The note, such as the month the payment covers, goes to the tuner with the notification.
    The ledger
    A tuner's whole history, newest first: the date, the type of line, the amount, the balance after it, a description and the job the line belongs to. An earning shows the rate and the job's credits it was counted from, so the tuner can check the arithmetic. The adjustment form sits at the top: an amount up or down, with a reason, written as a new line with your name.
    How commissions work
    Short answers on the page itself: how a commission is counted, how a payout is made, what the ledger is, how to export, and that a changed rate applies to future jobs only.
    Export
    The ledger as a spreadsheet file for your accountant: each line with its tuner, its type, the amount, the balance after, the description and the date. Filter by tuner or by type before you export. A cell a spreadsheet would read as a formula is quoted, so it stays text.

    Payouts: every commission paid, with its proof

    Payouts is in the Money part of the menu and comes with Pro and above. It is the record of every payment made to a tuner from the Commissions page. There is nothing to set up and nothing to pay here: the page shows what the shop did, so a question about a payment is answered by opening a row. The top of the page counts every payout ever made.

    Filter
    Three fields above the list: the tuner, a from date and a to date. Apply narrows the list; Reset shows everything again. The dates look at when the payout was made, not at the month the work belongs to, so a payment made on the second of April for March is found under April. That is why the note is worth typing.
    Every payout
    One row per payment, newest first, twenty-five to a page: the date and time, the tuner, the amount in the portal's currency, who paid it, the first words of the note and the proof. When a proof was attached there is a button to download it; when none was, the row says so plainly. On a phone the rows stack as cards.

    Payouts settings

    Settings → Money → Payouts. The section holds one figure: the share of each job a tuner earns as the portal comes, before any rate you set on a tuner's own account. It works while tuner accounts are switched on.

    Its settings, one by one (1) ›

    How it works

    1. Switch tuner accounts on in Settings and set the commission for everyone under Money, then Payouts. Where one person earns a different share, set that rate on their own account.
    2. A tuner completes a job. The portal turns the job's credits into your currency at your price of one credit, applies the tuner's rate and writes one line on their ledger. A job completed twice by accident earns once.
    3. Open Commissions. Each tuner's row shows the rate, the jobs, what was earned, what was paid out and the balance owed.
    4. On payday, make the transfer from your bank. Then press Pay on the tuner's row, type the amount, attach the transfer confirmation, add a note naming the month, and submit.
    5. The portal checks the amount against the balance, writes the payout, lowers the balance and tells the tuner by email and in the portal, with the amount and your note.
    6. To put something right, open the tuner's ledger and write an adjustment, plus or minus, with its reason. To find a past payment, open Payouts and filter by tuner and dates. At the end of the quarter, export the ledger for your accountant.

    Who it is for

    • The ownerPays from the page, corrects with a reason and exports for the accountant. The ledger is the shop's record, and the answer to any question about a payment is a row with its proof.
    • Your tunersEarns a line for every completed job, sees the rate and the credits it was counted from, is told of every payout the moment it is recorded, and reads their own earnings and payouts from their side of the portal.
    • Your teamAn administrator can run payday and look payments up the same way. Every payout and every correction carries the name of the person who made it, so two people paying from one portal never lose track.
    • A masterGives overflow work from the dealers' queue to in-house or freelance tuners, pays each at their own rate, weekly or monthly, and keeps a clean record without keeping one by hand.

    Every setting, explained

    Payouts settings

    1 setting

    Settings → Money → Payouts. The section holds one figure: the share of each job a tuner earns as the portal comes, before any rate you set on a tuner's own account. It works while tuner accounts are switched on.

    Technician commission

    The share of each job, in percent, a tuner earns unless you set a different rate on their own account. The share is taken from money, not from credits: the job's credits are turned into your currency at your price of one credit first, and the percentage is applied to that. A rate on a tuner's own account always wins over this one, a zero included, so one person can earn more than the house rate and another nothing. Each earning is written once per job. It works only while tuner accounts are switched on, and comes with Pro and above.

    How it comes
    Zero: nothing is recorded for a tuner without a rate of their own.
    When to change it
    Set it when you switch tuner accounts on and the first tuner on a share joins. Change it here for everyone, or on one person's account for that person. Earnings already written are not recalculated: a new rate applies to jobs completed from then on.
    For example
    A shop sets a house rate that suits its junior tuner and a higher rate on the senior tuner's account. From the next completed job each earns at their own rate, and each ledger line shows which rate was used.

    How shops use it

    Payday without the argument

    A busy shop with three tuners on a share

    On the first working day of the month the owner opens Commissions. Each row says what is owed. She makes the three transfers, then pays each tuner from their row with the confirmation attached and a note naming the month. The tuners have their notifications before they have asked, and the balances read zero. One of them thinks a job is missing; she opens his ledger and the job is there, under last month, already paid.

    Payday is ten minutes, and a disagreement is settled by a list and not by memory.

    A redo that should not pay twice

    A shop of one owner and one tuner

    A tuner's file comes back and the owner finishes the redo himself. The job earned the tuner a line when it was first completed. The owner opens the ledger and writes an adjustment for minus that amount, with the reason: redo done by owner. The tuner reads the line, the reason and the name, and knows exactly why the balance moved.

    The correction is a line with a reason, not an erased entry nobody can explain later.

    Freelance tuners paid by the file

    A master with two freelance tuners

    A master gives overflow work to two tuners who are not employees. Each has a rate on their own account, and every job they complete adds to their balance. The master pays them weekly, each payout with its proof. Because every payout carries who made it, the master's partner can pay one week and the master the next without a handover note.

    The freelancers are told the same day, and the master has a record for the accountant without keeping one.

    A tuner leaves and questions the final settlement

    A shop whose tuner moves on

    A month after leaving, a tuner claims two months were never paid. The owner filters Payouts by that tuner with no date limit and has the whole history on one screen: every amount, date, note and proof. He downloads the two proofs in question and sends them.

    A dispute that would have taken an evening of bank statements is settled with two downloads.

    The accountant's file

    A shop whose books are done outside

    At the end of the quarter the owner filters the ledger by payouts and exports it. The accountant gets a file with each payout, its date, its amount and its description. When evidence is asked for, the owner opens Payouts, sets the dates and downloads the proofs, each with the note typed at the time.

    Payments to tuners are booked from the portal's own record, with proof, not pieced together afterwards.

    Where it helps, and its limits

    Where it helps most

    • A shop that pays tuners a share of each job and not a wage.
    • A master with in-house or freelance tuners working the dealers' queue, paid per file.
    • A team with more than one rate, where the arithmetic has to be visible to the person being paid.
    • A shop where more than one person makes payments, so the record must say who.
    • Any shop whose accountant asks for evidence of payments to tuners, or that has had the end-of-month disagreement more than once.

    What it does not do

    • The portal records a payout; it does not move the money. The transfer is made by you from your bank or payment service, and the proof is what you attach.
    • Commissions are counted on jobs completed after tuner accounts are switched on and a rate is set. Earlier jobs are not counted back, and a changed rate does not recalculate past lines.
    • A payout cannot be more than the balance, so an advance is not a payout; agree it outside the portal. A payout, once recorded, is not edited or deleted: a mistake is put right by an adjustment or by the next payout and its note.
    • The commission is a share of the job's value at your price of one credit. It does not follow what a particular customer paid for their credits through a tier or a promotion.

    Which package

    Commissions: what each tuner earned and is owed
    From Pro, €60 a month.
    Payouts: every commission paid, with its proof
    From Pro, €60 a month.
    Payouts settings
    In every plan, Start included.

    Prices in euros, a month, before tax, billed on the 1st. Every price ›

    Questions shops ask

    How is a commission counted?
    On each completed job. The job's credits times your price of one credit gives the job's value in your currency, and the tuner's rate is applied to that. The rate is the one on their own account, or the portal's rate for everyone when they have none.
    Can I pay more than is owed?
    No. The page refuses an amount above the balance and shows the balance available.
    Does the tuner know when they are paid?
    Yes. The moment a payout is recorded, the tuner gets an email and a notification in the portal with the amount and the note you typed. They also see their earnings and payouts on their own side of the portal.
    Can I delete a wrong line or edit a payout?
    No. You write an adjustment, up or down, with a reason, and it goes on the ledger as a new line with your name. If you paid the wrong amount, settle the difference in the next payout and say so in its note, so the history explains itself.
    What can I attach as proof?
    A PDF or an image, JPG or PNG, up to ten megabytes: a transfer confirmation, a picture of the bank app, a receipt. A proof is optional; a payout without one says so on its row.
    Does the owner earn a commission on the owner's own jobs?
    The page lists everyone who works jobs, the owner included, and the same rule applies. Set a rate of zero on the owner's account if that is not wanted; nothing is recorded for them while the others keep the house rate.
    Can two tuners have different rates?
    Yes. The rate in Settings is for everyone; a rate on a tuner's own account replaces it for that person. Each ledger line keeps the rate it was counted at.
    Can I pay a tuner from the Payouts page?
    No. The payment is recorded from the tuner's row on Commissions, where the balance is. Payouts keeps the record of every payment made there, and is where you look one up.
    Which package do I need?
    Commissions, Payouts and the commission setting come with Pro and above, together with the tuner accounts they depend on.

    Guides that go deeper

    Every function of the portal, each on its own page. All functions

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