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TunerEngine

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    Guide

    How do customers pay before the file?

    Switch on payment first and a file request goes through only once it is paid, by card or from credits, straight into your own payment account.

    In short

    Switch on payment first and a file request goes through only once it is paid: by card for the job, or from a credit wallet with bonus credits on bigger packs. The money lands straight in your own payment account, and every payment is invoiced in your name with the right VAT.

    Step by step

    1. Set your price listPrices per ECU and per vehicle type, tiers for your best customers, promo codes and bundles.
    2. Switch on payment firstA request goes through only once it is paid.
    3. The customer pays by card or creditsPer job by card, or from a credit wallet topped up in packs.
    4. The money goes to your accountStraight into your own payment account, never through us.
    5. Invoiced for youAn invoice for every top-up and every job, with the VAT for the customer's country.

    Where it happens

    Credits, a screen of the portal (sample shop)
    1. Credits at a glanceWhat the customer has, has bought and has used, on their side of the portal.
    2. How credits workBuy a pack, send a file, the credits come off, download the tune.
    3. Invoiced at onceEvery top-up is invoiced in your name the moment it is paid.

    A sample shop; your portal carries your name.

    What each side sees

    Your customer
    Their credits, what they bought and what they used, and an invoice for every payment.
    You
    Paid before the work starts, with no invoice to type and no VAT to work out.

    Questions

    Where does the money go?

    Straight into your own payment account. It never passes through us.

    Can businesses abroad pay without VAT?

    EU businesses get the reverse charge, with their VAT number checked.

    Can I give my best customers better prices?

    Yes: price tiers, promo codes and bundles on your own price list.

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