Add-ons
A named engineer on your portal.
A named engineer, a WhatsApp line and an answer within two working hours, with a review call every month.
- One engineer, by name
- A WhatsApp line
- Within two working hours
- A review call each month
What it does
A named engineer who knows your portal.
For a large file service or a network whose day stops when the portal raises a question.
- One engineer, by nameThe same person every time, who knows how your portal is set up.
- A WhatsApp lineWrite the way you write to your own customers.
- Within two working hoursAn answer inside two working hours, every time.
- A review call each monthWhat went well, what slowed you down, what to change next.
- Set-up and migration done for youYour portal set up and your customers, files and history moved in by us.
Dedicated support
£199 a month
- Already in
- Master
- How it is billed
- £199 a month on any package, from the day you add it. Included in Master.
Questions
Dedicated support, asked before you buy.
Something else? Write to [email protected] and a person who tunes files answers.
Who answers on dedicated support?
The engineer named for your portal, on WhatsApp, within two working hours.
What happens on the monthly review call?
Your engineer goes through the month with you: what worked, what slowed you down, and what to change.
Which package includes dedicated support?
Master. On any other package it is £199 a month.
Can I stop dedicated support?
Yes, from the next 1st, with no refund for the month billed.
A named engineer who knows your portal.
£199 a month on any package, from the day you add it. Included in Master.