Add-ons
Your questions, answered first.
An answer the same working day, every time you write to us.
- The same working day
- Read before the rest
- Anything about your portal
What it does
Answered the same working day, every time.
For a shop that cannot wait until tomorrow when a customer is waiting on a file.
- The same working dayEvery question you send gets its answer before the working day ends.
- Read before the restYour questions go to the front of the line.
- Anything about your portalSettings, payments, a file that will not open, a customer's account.
Priority support
£29 a month
- Already in
- Business, Network, Master
- How it is billed
- £29 a month on Start, Solo or Pro, from the day you add it. Included in Business, Network and Master.
Questions
Priority support, asked before you buy.
Something else? Write to [email protected] and a person who tunes files answers.
How fast is priority support?
An answer the same working day, every time you write, on every working day.
Which packages include priority support already?
Business, Network and Master. On Start, Solo and Pro it is £29 a month.
Can I add priority support for one busy month?
Yes. It is billed pro rata from the day you add it; remove it and it stops on the next 1st.
Answered the same working day, every time.
£29 a month on Start, Solo or Pro, from the day you add it. Included in Business, Network and Master.