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TunerEngine

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    Guide

    How does a tuner get a job, and who gives it out?

    The queue sorts itself, Express and Urgent first; the owner sees which jobs have no tuner yet and gives each to a tuner, who sees only what the job needs.

    In short

    Every job lands in one queue that sorts itself, with Express and Urgent jobs on top and their turnaround target. The owner or an admin sees first which jobs have no tuner yet and gives each one out, and every tuner sees only what their job needs.

    Step by step

    1. The job lands in the queueWith the car, the ECU and the work on its row, already read from the file.
    2. Speed paid for goes firstExpress and Urgent jobs sit on top with their turnaround target, so the work paid for speed is never late.
    3. What needs a person is shown firstThe owner's overview puts first what is waiting on someone, such as jobs with no tuner yet.
    4. The job is given to a tunerBy the owner or an admin; with the AI package you can also ask the assistant to assign it, and it waits for your yes.
    5. The tuner works and deliversEach role sees only what its job needs; every step of the file is kept on the job with its time.

    Where it happens

    Queue, a screen of the portal (sample shop)
    1. Express and Urgent firstJobs paid for speed sit at the top with their turnaround target.
    2. Find any jobBy number plate, job number, VIN, name or email; filtered by status, payment and priority.
    3. The car, the ECU and the workEvery row carries what the portal read from the file and what was ordered.
    4. Where every job standsPending, processing, waiting for payment, done: counted as they move.

    A sample shop; your portal carries your name.

    What each side sees

    You, the owner
    What is waiting on a person, and where every job stands: pending, processing, waiting for payment, done.
    Your tuners
    Their jobs, the car and the ECU on each, and nothing they do not need.

    Questions

    Who decides which tuner gets a job?

    The owner or an admin gives each job out; jobs with no tuner yet are shown first on the overview.

    How are urgent jobs handled?

    Express and Urgent jobs sit on top of the queue with their turnaround target.

    Can tuners see the prices and the customers?

    Each role sees only what its job needs: owners, admins, tuners and technicians have their own.

    Can the assistant give out jobs?

    With the AI package you can ask it to assign a job; it says what it will do and waits for your yes.

    Name your portal. It is ready in 30 seconds.

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    • KESS3 and AutoTuner files
    • Daily backups and updates
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