A function of your portal, in full

Change what your portal is, and read the cost before you pay.

Plan and billing is the page where the owner shapes the portal: the package, the add-ons, the staff and dealer seats, the room for files. My account is the door from the portal to the card and the invoices. Every change is priced in words before it is paid, applies the moment it is paid, and the way out, a full export of customers, jobs and files, is on the same page as the way in.

A portal grows and shrinks with the shop. A tuner joins and needs a seat. A dealer signs and needs a portal of their own. File Match is wanted for a month to clear a backlog. The reads pile up and the room for files fills. Each of these used to be a message to a supplier, a quote, a wait and an invoice that did not match the quote. Plan and billing turns all of them into one page the owner reads and acts on alone: pick, read the cost, confirm, and the change is there.

The page has one rule, written at its head and kept everywhere. What you switch on is paid today, for the rest of the month, and billed from the next first. What you lower or take off stays until the end of the month, so you keep what you paid for, and nothing is paid back. The regular bill comes on the first of the month. Nothing is charged on a switch: the page first asks what the change would cost, shows it in words, and only then offers the button that pays.

The portal keeps the plan; the website it was bought from keeps the purchase. The card on file and every invoice live on the owner's account page on the website, and My account, a row in the portal's menu, takes the owner there through a one-time link, signed in, with no second password to remember. Plan and billing has its own Card and Invoices buttons that open the same pages the same way.

Both pages belong to one person: the owner, the account the portal was made for and whose card pays for it. An administrator who opens Plan and billing reads that the owner manages the plan and the bills, and sees no figure. A customer never knows the page exists. The rest of this page walks through both screens part by part, shows a change and an exit step by step, and answers what owners ask before they press Pay.

A shop's day without it

Adding one more tuner means an email to the supplier, a quote, a wait and an invoice that does not match the quote. The owner puts it off, the new tuner shares a sign-in for a month, and nobody is sure what the portal costs any more. The accountant asks for last quarter's invoices and two of three are found in an inbox. The card that pays for it all expired in spring, and the first anyone hears of it is a notice. And if the shop ever wants to leave, its customers, its jobs and its files are in somebody else's hands, with a support ticket as the only way out.

A change, priced before it is paid.

The same five steps whether it is another package, an add-on, one more staff seat or three dealer seats.

PickAnother package under Change your plan, the switch of an add-on, or a new count of seats or room for files.
Read the costThe page asks what the change costs today, for the rest of the month, and from the next first, and writes the answer in words. Nothing has been charged.
ConfirmPay and switch on, or Move to this package. The card on file is charged only now.
It applies at onceThe seat can be filled, the add-on works, the package's lines are yours, the same hour and without a support request.
The bill on the firstFrom the next first the change is a line of the regular bill, and its invoice is on your account with the rest.

Going the other way is the same page: what you lower or take off stays until the end of the month and leaves the next bill. Nothing is paid back.

From the portal to your card and invoices, with nothing typed.

What happens when the owner presses My account, or Card or Invoices on Plan and billing.

The owner presses the rowOnly the owner has it. Another administrator does not see it, and the address refuses them.
The portal asks for a linkThe website makes a one-time link for that owner at that moment. The portal never holds the website's password.
The owner arrives signed inOn their own account page: the package and its state, the card on file, every invoice to download.
The portal hears of itA new card, a bill paid or a change of package shows on Plan and billing the next time the portal reads the account.

If the website cannot answer at that moment, the owner lands on its sign-in page instead and uses the website password that once.

The way out is as clear as the way in.

What an owner who wants to leave, or to pause for a year, does on the same page, and what the portal does in answer.

Make my exportPressed under Download everything. The archive is built in the background, because a portal's files can take minutes to pack.
The link comes by emailTo the owner's address, good for seven days, and it opens for the owner only.
Check itCustomers and jobs as spreadsheets, and every file of every job in a folder per job. Open one job at random before you go on.
CancelCancel my plan, or Close my portal on the starting arrangement, with what it means written beside the button.
Thirty readable daysThe portal stays readable for thirty days and then closes. The files are kept to download, and the export button is there the whole time.

What you find on it

Plan and billing

Plan and billing is in the portal's menu with the other pages about the portal itself. It opens with figures for the owner alone; anyone else on the team reads who manages the plan. The page reads the state of the account from the website each time, so it shows what is true now: if the website cannot be reached it says so and asks you to try again in a minute, and does not guess.

Your plan today: The top card. The name of the package and its state in plain words: active; in its free days, with the date they end; given free; ending on a date; unpaid, with a bill waiting; or on the starting arrangement with no monthly fee, where a share of what customers pay, or an amount per file, is billed on the first after the month. Under it the lines of the package, the monthly figure and the date of the next bill.
The buttons the state allows: Pay now, on a waiting bill. Keep my portal, on a portal that was ending. Card, to replace the card on file. Invoices, to download them. Cancel my plan. Card and Invoices open on the website, signed in by a one-time link. Only the buttons that make sense for the state are shown, so an active portal is not offered Pay now.
Change your package: The other packages, each with what it costs a month beside its name, and one button, Move to this package. Before anything is charged, the page asks what the move costs today and from the next first and shows the answer in words. A bigger package applies the moment it is paid; a smaller one applies from the end of the month.
Add-ons: Every add-on, one by one. Point at one, or tap it, to read who it is for, what it does and how it helps. Each shows what it costs, a month or once, and a badge when it is already in your package or was given free. The ones that are on or off have a switch; the ones bought by the piece have a count: staff seats, room for files, dealer seats. Flip or set, read the cost in words, then Pay and switch on. On the starting arrangement the page lists no add-ons and says why: move to a package first.
Seats: Staff seats are the people who can sign in to your side of the portal; the Users page says when they are all taken and sends the owner here. Dealer seats are the portals you may give your dealers, counted like the other seats and priced by the package that holds them. Buying a dealer seat makes no portal by itself: the Dealers page then makes one per seat, each under its own name.
Room for files: How much of your room is used, as a bar. When it is nearly full the page says two things plainly: nothing is refused and every file is kept. It then points to more room among the add-ons, which is a count like the seats.
Download everything: Make my export builds one archive: your customers and your jobs as spreadsheets, and every file of every job in a folder per job. It is made in the background and a signed link comes to the owner's email, good for seven days and opened by the owner only. It is there whether you stay or leave, and it asks nobody's permission.
Close my portal: On the starting arrangement only, where there is no monthly plan to cancel. What closing means is written beside the button: file billing stops that day, the portal stays readable for thirty days and then closes, and the files are kept to download. A tick confirms it is meant, so it cannot be pressed by accident.

My account

My account is a row in the portal's menu, beside Plan and billing, shown to the owner and to nobody else. It is not a page of the portal: it is the door to the owner's account page on the website the portal was bought from, where the purchase is kept. Nothing about the package changes on the way through.

The menu row: The portal remembers which account is the owner's: the one it was made for when it was ordered. That person sees the row. Another administrator does not, and if they type the address they are refused. The demo portal has no account behind it and shows no row.
The one-time link: When the owner presses the row, the portal asks the website for a link made for that owner at that moment, used once, and sends the browser through it. The owner arrives signed in with nothing typed. There is no second password to keep, on a phone between two cars as much as at a desk.
What is on the account page: The package the portal runs on and its state, the card on file with the button to change it, and every invoice of the account to download one by one. This is where the accountant's questions are answered. Changing the package, an add-on or a seat is not done here but on Plan and billing, which prices the change first.
When the website cannot answer: The door is never simply shut. If the website cannot make the link at that moment, the portal sends the owner to the website's own My account sign-in page, and that one visit needs the website password. The next press goes through the link again.

How it works

Sign in as the owner and open Plan and billing. The top card says what the portal is today: the package, its state, its lines, the monthly figure and the next bill.
To grow, pick another package, flip an add-on's switch or raise a count. The page writes what it costs today and from the next first; nothing is charged yet.
Confirm with Pay and switch on or Move to this package. The card on file is charged and the change applies at once.
To shrink, switch off or lower the count the same way. The page says it stays until the end of the month; the next bill no longer carries it.
For the card or an invoice, press Card or Invoices there, or My account in the menu. You arrive on your account page on the website, signed in.
A waiting bill is paid with Pay now on the same page that reports it; a portal that was ending is kept with Keep my portal.
Whenever you want everything in your own hands, press Make my export and wait for the email.

Who it is for

The ownerThe only person who sees the figures, changes the package, the add-ons and the seats, reaches the card and the invoices, and orders the export. Every change is priced for them first.
A masterBuys dealer seats here a few at a time, at the terms of the package that holds them, makes the portals on the Dealers page afterwards, and finds every seat on one bill.
Your teamAn administrator opens Plan and billing and reads that the owner manages the plan and the bills, with no figure shown. They do not see My account at all.
Your tunersGets a seat the same hour the owner adds one, and never meets either page.
Your customersNever sees it. The package is the shop's business; a customer sees only what it switches on for them.

How shops use it

A tuner joins on a Monday

A busy shop with three staff

The Users page says every seat is taken and that the owner adds seats on Plan and billing. The owner opens it, raises the count of staff seats by one, reads what that costs today and from the next first, and pays. The new tuner is invited the same hour, with a sign-in of his own from the first job. The invoice for the seat is on the account with the rest.

A seat added in two minutes, priced before it was paid, with no quote and no waiting.

File Match for one month

A shop with a backlog of reads to match against its own library

The owner switches File Match on in the second week of the month and reads the cost for the rest of the month and for the next. When the backlog is cleared he switches it off. The page tells him it stays until the end of the month and nothing is paid back, and the next bill no longer carries it.

An add-on used for as long as it was needed, with the rule read on the screen and not discovered on the invoice.

Three new dealers before the season

A master on a package with dealer seats

The master signs three garages as dealers. On Plan and billing she sets the count of dealer seats and pays. On the Dealers page she then makes the three portals, each under its own name, and sends each garage its sign-in. The bill on the first shows the seats as lines of the package.

Three portals live before the first car of the season, and every seat on one bill.

The card the bank replaced

An owner who is rarely at a desk

The page opens with the package marked unpaid and a Pay now button. On the phone, between two cars, the owner presses Card, arrives on the website signed in, replaces the card, comes back and pays the bill. The same evening the accountant asks for the quarter's invoices; My account, three downloads, forwarded from the same chair.

A bill paid from the page that reported it, and a quarter of invoices found without searching an inbox.

Leaving with everything

A shop that closes for a year

The owner presses Make my export. Minutes later the link is in his email: the customers and the jobs as spreadsheets, every file of every job in its folder. He opens it, checks a job at random, and only then cancels the plan. The portal stays readable for thirty days and the files are kept.

A clean exit, with the shop's whole history in one archive before anything closed.

Where it helps, and its limits

Where it helps most

A shop that grows by the seat and wants to add a tuner without a quote.
A master who buys dealer seats a few at a time and wants them on one bill.
A shop that wants an add-on for a month and wants to know, in writing, what switching it off does.
A business with more than one administrator, where the card and the invoices must stay with the owner.
An owner who works from the phone and does not keep a second password for the website.
Anyone choosing a portal who wants to see the way out before going in: the export, the thirty readable days, the files kept.

What it does not do

Both pages open for the owner alone. There is no way to give another administrator the figures, the card or the invoices without making them the owner.
What you lower or take off runs to the end of the month, and nothing is paid back for the days left.
A monthly add-on cannot join a package paid yearly, because a bill keeps one rhythm; the page says so where it applies. On the starting arrangement there are no add-ons until you move to a package.
The page reads the account from the website. When the website cannot be reached it says so and waits, and My account falls back to the website's sign-in page for that visit.

Which package

Plan and billing: In every plan, Start included.
My account: In every plan, Start included.

Prices in euros, a month, before tax, billed on the 1st. Every price ›

Questions shops ask

When am I charged for a change?: What you switch on is paid today, for the rest of the month, and billed from the next first. The page shows both figures in words before you confirm, and the card on file is charged only when you do.
What happens when I switch something off?: It stays until the end of the month, so you keep what you paid for, and it is not on the next bill. Nothing is paid back for the days left.
Can I move up for one month and back down?: Yes. Pick the package, read the cost, confirm; come back and pick the smaller one when the month is done. The smaller one applies from the end of the month.
What is in the export?: Your customers and your jobs as spreadsheets, and every file of every job, each job in its own folder, in one archive. It is made in the background, and the link, good for seven days, comes to the owner's email and opens for the owner only.
Can I get my data after I cancel?: Yes. A cancelled portal stays readable for thirty days, its files are kept, and Make my export is there the whole time.
Why can my administrator not open My account?: The account belongs to the owner: the card and the invoices carry their name. Another administrator does not see the row and the address refuses them. Plan and billing tells them in words that the owner manages the plan and the bills.
Do I need a second password for the card and the invoices?: No. The portal asks the website for a one-time link and you arrive signed in. You use the website password only if the website could not be reached at that moment and you land on its sign-in page.
Where do dealer seats come from?: From Plan and billing, counted like the other seats and priced by the package that holds them. The Dealers page then makes the portals, one per seat.
What happens when the room for files is full?: Nothing is refused and every file is kept. The page shows how much is used and points to more room among the add-ons.
Who is the owner, if two of us set the portal up?: The account the portal was made for when it was ordered. The portal keeps it on record, and it is the one that sees the figures and My account.

Guides that go deeper

Every function of the portal, each on its own page. All functions

Start my portal Every price

Name your portal. It is ready in under a minute.

Your name and logo
Files from any tool
Updates done for you
Moving in free on paid plans

You can change your portal's address from your account at any time, or add another to the same portal, free. More are coming: tunerengine.co.uk, tunerengine.uk and tunerengine.info, then new short ones made for portals.