Tools and files
Move your slave tool to our master.
We can take your slave tool onto our master, so your reads come to our tuners. What we ask for, what stays yours, and how the move runs.
In short
We can transfer your slave tool to our master, so your reads come to our tuners and you keep your tool. Tell us the tool and its serial number, and we tell you whether we can take it before you ask your current master for anything.
If you are happy with your tool and unhappy with your master, you do not need a new tool. You need a new master, and we can be that master.
TunerEngine is built by people who run a tuning file service themselves. Our file service takes the work, and the same system runs the orders, the payments and the messages, so a job has one place to live.
What do you need to send us?
Three things are enough for a first answer.
- Which tool you have, and its serial number.
- Who your current master is, and whether you owe them anything or hold credits with them.
- Roughly how many files you do in a month, and on which cars.
We tell you plainly whether we can take that tool. Not every tool can be moved, and it is better to hear that before you ask anyone for a release.
How does the move run?
- We check. You send the details above and we confirm that we can take the tool, and what the maker's part may cost.
- You ask for the release. Your current master has to agree. We can tell you what to ask for, and the message is yours to send.
- The transfer is ordered. It goes through the maker or a reseller, with our details as the new master.
- You update the tool. You then send one test read, and we check that it opens and that the job reaches our tuners.
- You start working. You order on one page, the job is tracked, and the file comes back to you with its messages attached.
There is a checklist for the part before the move in what to check before you change your master.
What stays yours?
Your tool stays yours, and so do your customers and your name. We tune the file; you look after the customer and the car. A master who also sells to your customers is one of the reasons people leave, so ask any master you talk to, us included, where they stand on that.
The files you hold from your old master are also still yours to keep, as long as your agreement with them says so. Save what you need before the move, because after it you may lose the way to ask for corrections on old jobs.
Can you have your own portal as well?
Yes, if you want one. Your customers can order from your own portal, under your name, and the work you do not tune yourself can come to us. A dealer portal works the same way for a network, and you can start with the move alone.
Moving the tool and having a portal are two separate choices. You can make one without the other.
Questions
Which tools can you take?
Ask us with the tool and its serial number. The answer depends on the maker and the model, so we check each one instead of promising all of them.
Who pays for the transfer?
Any fee from the maker or reseller is agreed before you order, so you know the sum first. Ask us, and also ask your current master about any condition on their side.
What if my current master says no?
Tell us what they said. Your next step is usually the maker or the reseller you bought from, and we can tell you what to ask them.
Just need a file tuned? Our own engineers tune a read from any tool for €60 a file, every extra included. Our file service ›
Read next
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Can you move a slave tool to a new master?Yes, usually: your current master agrees, the tool maker moves the tool, and the new master takes it on. What it takes, what it can cost and what to ask first.
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What to check before you change your file masterCredits, the subscription, open jobs and old files: a short checklist for a workshop moving its slave tool to a new master, with no car left waiting.
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Should a workshop tune its own files or buy them?Writing your own files means more margin and more risk; buying them means less of both. How to decide, and what to check at the file service you buy from.
Name your portal. It is ready in under a minute.
Pro: today you pay this month in full, or only the days left if the 1st is less than 10 days away; then €60 on every 1st.
- Your name and logo
- Files from any tool
- Updates done for you
- Moving in free on paid plans
You can change your portal's address from your account at any time, or add another to the same portal, free. More are coming: tunerengine.co.uk, tunerengine.uk and tunerengine.info, then new short ones made for portals.